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Cancellation & Scheduling Policy
Cancellation/ No Show Policy for Doctor Appointment: We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you may be preventing another patient from getting much needed treatment. Conversely, the situation may arise where another patient fails to cancel and we are unable to schedule you for a visit, due to a seemingly “full” appointment book. If an appointment is not cancelled at least 24 hours in advance you will be charged a fifty dollar ($50) fee. If an appointment is cancelled within 6 hours in advance you will be charged the full amount of the office visit.
Scheduling: When scheduling an appointment, an amount of $25 will be charged to reserve your appointment. A credit of $25 will be applied toward services, co-pays, or the deductible. Any unused amount will be refunded.
Chicago Office: 8:30am-10am
Wisconsin House Calls: 11am-8:30pm
Tuesdays & Thursday: 8:30am-11am; 2:30pm-8:30pm
Fridays & Saturdays: Ross Chiropractic & Wellness is at Evanston Integrative
(On Fridays and Saturdays, please note that we are located in our Evanston location at
708 Church Street, Ste. 228
Evanston, Il. 60201
To schedule an appointment at our Evanston location, please call (847) 570-0970.)